Terms of service

Right of withdrawal

To exercise the right of withdrawal, you must notify us “Qhands Design, S.L.U.”, Calle Els Roures 37 - 08553 Seva - Email: info@blenom.com and Contact Telephone: 623 10 43 59 - Your decision to withdraw the contract through an unequivocal statement (for example, a letter sent by postal mail, fax or email). To fulfill the period of withdrawal, it is enough that the communication relative to the exercise for its part of this right is sent before the corresponding term come.Detailed explanation of the process at the previous point.

Consequences of withdrawal

In case of withdrawal on your part, we will return all the payments received from you, including delivery expenses (with the exception of the additional expenses resulting from the election on your part of a different delivery modality to the less expensive modality of ordinary delivery that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to give us the decision to give us the decision.

We will proceed to make said refund using the same means of payment used by you for the initial transaction, unless you expressly arranged otherwise; In any case, it will not incur any expense as a result of reimbursement. We can retain the reimbursement until you have received the goods, or until you have presented a test of their return, according to what condition is fulfilled first. You must return or deliver the goods directly or to “Qhands Design, S.L.U.”, Calle Els Roures 37 - 08553 Seva without any undue delay and, in any case, no later than 14 calendar days from the date on which its decision to withdraw the contract.

The deadline will be considered fulfilled if it makes the return of the goods before this period has concluded. You must assume the direct cost of return of the goods. You will only be responsible for the decrease in value of the goods resulting from a manipulation other than that necessary to establish the nature, characteristics and operation of the goods.

Legal exceptions to the right of withdrawal

The right of withdrawal will not be applicable to contracts that refer to:

- The supply of goods made according to the specifications of the consumer and user or clearly personalized.

Model text of the withdrawal form

Withdrawal form model (you must only complete and send this form if you want to give up the contract)

“To the attention of“ Qhands Design, S.L.U. ”, Calle Els Roures 37 - 08553 Seva - Email: info@blenom.com and Contact Telephone: 623 10 43 59

For this I communicate/communicate (*) that I give up from me/we give up our (*) sales contract of the following good/provision of the following service (*)

REQUESTED THE (*)

Consumer name and user or users

Domicile of the consumer and user or consumers and users

Consumer and user signature or users (only if this form is presented on paper) "

Date

(*) Supreme what does not proceed.

Legislation and jurisdiction

The law applicable to these general sales conditions, as well as any controversy regarding this contract, will be Spanish law. Any controversy that derives from this contract will be submitted exclusively to Spanish courts and courts.

In the event that the buying party has its domicile outside of Spain, or that it is a sale made by a company, both parties are submitted, expressly renunciation with any other jurisdiction, the courts and courts of the city of Barcelona.

These conditions include the content of the Services Law of the Information and Electronic Commerce Society, Law on Retail Trade and the Consolidated Text of the General Law for the Defense of Consumers and Users, among other related provisions.

Online litigation resolution

The European Commission facilitates a online litigation resolution platform, in accordance with Art. 14.1 of Regulation (EU) 524/2013, which is available in the following link: https://ec.europa.eu/consumers/odr/.

"Blenom"