Shipping policy

Delivery, deadlines and transportation

The hiring of any service or product implies the consent for your personal data to be provided to the transport company with which "Blenom" tries.

The delivery is not made by previous appointment (however, the transport reserves the right to call you to arrange an appointment for delivery.) So we recommend that you choose the delivery point based on your availability.

The delivery is made at street level.

Only for products from 50kg. You can hire an additional special delivery service in the room you choose. This service has an additional cost and has to be confirmed on the same day of the purchase to do good management.

The risk of loss and/or damage or delay in the transfer of the hired merchandise transmits responsibility to the transport company.

All expenses derived from international product shipping, such as customs expenses, will be assumed entirely by the customer.

It is an indispensable condition that the time of receiving the merchandise indicates, in the Albarán itself that the carrier is signed, any incidence that may have relative to the state of the merchandise, that of the packaging, number of packages or any other information that may be indicative of anomalies in the shipment. It is essential that you communicate by fax or email to “Blenom” said incidence within a maximum period of 24 hours from the reception of the material, in order to act in case of being necessary.

The deadlines for delivery are between 15 and 20 working days and are merely informative, not being binding for “Blenom”; Unless expressly agreed in writing with "Blenom". All products are manufactured on request and handmade. The client will not have the right to request the cancellation of an order or any compensation, including the return of the Portes, in the event that there is a delay in the delivery of the product, due to circumstances outside the will of “Blenom”. The customer cannot refuse to pay the price of the products already delivered when, the partial supply of an order is produced.